We realize that it is often difficult to purchase an item without actually seeing it in person.
We are so confident that you will be totally pleased with your jewelry that if, for any reason, you are unsatisfied we will happily issue you a refund (less shipping) or exchange your return for another item. Should you need to return an item to us for any reason, please call us at 1.800.370.5837 or email us to obtain an RA number and shipping address. Be sure to insure your return in case of loss or damage in transit.
We also offer free, lifetime professional polishing and cleaning of our jewelry. Simply follow the return instructions which will be printed on your invoice.
All of our designs carry a lifetime warranty on workmanship. If anything should break because of a defect or improper assembly, we will replace or repair it at no charge. Normal wear is not covered.
Please note: custom jewelry designs, designs set with specially ordered stones and some ring designs and engraved designs also carry a lifetime warranty on workmanship. However these items are not returnable.
Holiday Guarantee Extension.........
If you would like to order a gift for holiday giving ... or for a future gift giving occasion, We will automatically extend our return time to 30 days after the gift is given.